Singles Travel Club (Arriva Classic Travel Ltd.) is committed to respecting and securing your privacy and complies with all 10 principles of the Canadian Personal Information Protection and Electronic Documents Act.

Accountability

Singles Travel Club (Arriva Classic Travel Ltd.) will protect all personal information received from clients and only transfer to reputable third parties for the purpose for which the information was collected, i.e. to arrange travel and contact the individual.

Personal information

When you book travel, join our mailing or email list, or enter one of our contests we gather your personal information. It can include your full legal name, address, telephone number, date of birth, email address, credit card information, passport number, birth date, ages of your children and any other information which may identify you.

Use of personal information

As a full service travel agency we collect the above information to process your request for travel services and may share your information with other companies involved in completing your travel reservations. We restrict their access to personal information we hold as much as is reasonably possible. These companies are also legally bound to safeguard this information.

Consent

Your information is obtained or used only with your consent. Consent can be submitted via mail, email, fax or verbal.

Collection

We only collect information for the purpose of travel. Should Singles Travel Club (Arriva Classic Travel Ltd.) wish to use your personal information for a purpose not contemplated at the time of initial collection we may use your contact information to ask for your consent to use your personal information for the new purpose. Our office staff is familiar with and practices all aspects of our privacy policy. We do not sell client information to unrelated third parties.

Retention

Client information will be retained for the period of time required to fulfill the purpose for which it was collected, and to meet any legal requirements.

Accuracy

We try to keep your information as up to date as possible. We may contact you occasionally to ensure our information is accurate.

Safeguards

Singles Travel Club (Arriva Classic Travel Ltd.) has security measures and procedures in place to ensure that your personal information is protected from misuse and from unauthorized access. However, no data transmitted over the internet can be guaranteed 100% secure. Our website contains links to other sites and we are not responsible for the privacy or content of such websites. We encourage our users to read the privacy statements of the third party sites.

Individual access

Upon request you have the right to see, verify or update any of your personal information we have on file. Please contact our office to access this information.

Openness

This policy was posted on singlestravelclub.com on July 14, 2004 . We reserve the right to modify or amend this policy at any time.

Challenging Compliance

Please direct any questions or enquires to our privacy officer:
Valerie Liddle at 604.552.1552